PRODUCT // INTENDED DESIGN Care before crisis

Earlier signals. Human response. Continued care.

PreCrisis is being shaped as human-centered infrastructure for behavioral-health and mental-health readiness. It is intended to support Detection, Intervention, and Prevention while keeping context, uncertainty, agency, and consequential decisions with people.

01 // DESIGN INTENT Human-centered by construction

Built to widen the care window.

These product principles describe intended behavior. Clinical validation, deployment status, and outcome evidence are documented separately as they are established.

PERSON FIRST

Start while things are stable.

Collaborative planning can hold a person’s own language, coping choices, trusted people, professional supports, sharing preferences, and protective factors.

VISIBLE UNCERTAINTY

Make change discussable.

Organize meaningful change while keeping its cause open for human review, the person larger than any score, and history open to change.

CLOSED LOOP

Follow the handoff.

Intervention includes delivery, acknowledgement, contact, next action, follow-up ownership, and plan review.

02 // CORE CARE PATH One accountable loop

Detect. Intervene. Prevent.

The three stages name what the system is intended to support. Qualified, authorized people retain clinical and emergency determinations, any coercive decision, and outcome assessment.

  1. 01
    Detection

    Bring direct expressions of need and meaningful change to human review, with context and uncertainty visible.

  2. 02
    Intervention

    Connect an informed, authorized person to listen, clarify safety, and follow the agreed plan or protocol.

  3. 03
    Prevention

    Strengthen protective factors, support safety planning, complete warm handoffs, and continue follow-through.

03 // PRODUCT PATHWAYS Short pages, clear boundaries

Go directly to the application.

Each pathway keeps personal, professional, coaching, and organizational roles distinct.

PRODUCT RESPONSIBILITY PreCrisis supports earlier attention and accountable handoffs. Clinicians and emergency services provide diagnosis and emergency care; authorized humans make consequential decisions.

Trust framework