Preserve agency.
Use advance, understandable preferences wherever possible.
PRACTICE // CLOSED LOOP Human-reviewed care
From meaningful change to continued support.
Detection, Intervention, and Prevention form one human-centered loop. PreCrisis begins with preparation, notices meaningful change, brings context to human review, connects support, and follows the handoff through.
01 // THREE COMMITMENTS Five human movements
From preparation to follow-through.
A delivered alert begins care; human acknowledgement and follow-through complete the handoff. Every movement keeps context, ownership, uncertainty, and the next responsible human visible.
- 01 // PREVENTIONPrepare
Build a collaborative plan during stable periods around the person’s own language, preferences, supports, and protective factors.
- 02 // DETECTIONNotice
Recognize direct expressions of need and meaningful change while their cause, meaning, and significance remain open for human review.
- 03 // HUMAN REVIEWClarify
Keep what is known, unknown, reported, observed, and uncertain separate; listen before interpreting.
- 04 // INTERVENTIONConnect
Use the least-intrusive effective route to an appropriate, informed, authorized human.
- 05 // PREVENTIONFollow through
Track acknowledgement, contact, support action, follow-up owner, and plan review.
02 // PRACTICE PRINCIPLES Dignity remains present
Ask before assuming.
The right action depends on the person, the present context, the agreed plan, authorized roles, and deployment-specific clinical and governance review.
Show uncertainty.
Unknown remains explicitly unknown until context supports a responsible conclusion.
Share narrowly.
Minimum necessary, purpose-specific, role-appropriate.
Respond proportionately.
Choose the least-intrusive effective response.
Keep humans accountable.
Clinical, emergency, legal, and coercive decisions remain human.
“An alert begins a handoff. Human acknowledgement and follow-through complete it.”
PRECRISIS CLOSED-LOOP PRINCIPLE